Problems with Telkom data & network showing available but not able to use it & no way to get a human being to assist from Telkom!

Telkom pay as you go data network is non existent. I purchased data at Shoprite, & it shows I have normal data, & night data & LTE data but I can't use it it keeps saying I don't have data but balance check shows its there, it goes on & off & no network. This is what it shows on my SMS when I check the balance.

Hello!You have 3072 MB "LTE Night Surfer Data" available. 3072 MB will expire on 19/03/2025 at 00:00.

Hello!You have 1067 MB "Telkom Mobile Night Surfer data" available. 1067 MB will expire on 01/04/2025.

Hello!You have 1884 MB "LTE Anytime Data" available. 1884 MB will expire on 19/03/2025 at 00:00.

Then this is what comes through as an SMS from time to time throughout the day.

Internet access paused. Either your data bundle is depleted or you're not in Telkom's coverage and using a Telkom only bundle. Dial *180# or open your browser.

You have reached your daily limit for "Out of Bundle" notifications. Please view remaining bundle allowances on the Telkom App, Portal or WhatsApp ***.

These messages after the showing that I do have data.

I tried going online, through WhatsApp, & calling.... But just takes me all back to a self help menu no human interaction & no resolving of this.

This is urgent as I gave paid for this & now I am unable to do my work.

This needs to be resolved urgently with a direct contact to resolve this & restore full use of my data all round.

As my consumer rights have been violated. I have paid for a service which is not being supp****. This needs to be resolved immediately.

Thank you.