Problems with Telkom

1st Telkom keep sending us sms to say we need to pay May month's bill that we did on the 28 of May and we send the proof of payment through. Then on the 27 of June Telkom blocked our accounts and services. 2nd when we phoned in to sort May months problem they said it would be on in 24hours. 3rd after June month debit order went off my husband phoned in again to ask when the service is going to be on again and the debit order amount went off is correct the lady said we are in credit of a R1600. Now a lady at Telkom tells my husband he must pay a R1600 before they active our accounts again. This cant keep on going like this. Im sick and tired of this because Telkom staff does not know how to do their jobs. 1 person tells you this and another a diffirent story.