1 reviews | Active since Nov 2014
PROBLEMS SEEM TO INCREASE
I recently needed to updrade. Two of my numbers were due and they were supposed to be upgraded on exactly the same day as I received the one new contract *** on the same day as the ***, Telkom insisted that only one can be upgraded and so I upgraded the one *** number the other one was apparently only upgradeable a week later.I phoned and requested the same phone as the other one being Samsung A51 suddenly the price was R100 more expensive than a week ago so I took the A71 still R30 more expensive than even the R100 increase but it seem to be the better option They also indicated that I will only be billed for the one upgrade in July not June received my bill and I was already billed for the one upgrade, Still on the other side my Tablet that was received from selldirect was supposed to be sorted out by the customer services at 10213 but this has also not been sorted. I need to be contacted to have the Tablet sorted and explained how it was not even indicated to me that the prices will be going up and also that it was refused to upgrade at the same day meaning I am losing R100 a month due to now having to pay extra because you can not check your documents or the error was on Telkom's side Contact me please
