LM
Lebogang M
1 reviews | Active since Mar 2015
23 Mar 2015, 17:09
problematic microsoft phone
Telkom mobile refused to take mobile device Microsoft Lumia 535 back after seven days of purchase.the device gets hot and gives a burning sensation battery dies out quickly and they refused to exchange it for a Samsung galaxy core prime<br> The Telkom customer service consultants gave me non existing numbers for managers who are no where to be found.
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Telkom's replyOfficial
23 Mar 2015, 20:30Hello listus83,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM98302.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM98302.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,
Telkom's reply23 Mar 2015, 20:30
Official
Hello listus83,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM98302.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM98302.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,