Problem with the TELKOM exchange in Kliptown Soweto

I contacted technical support to report a general problem with telk services on their LTE in Kliptown. I have a customer who owns 3 shops in kliptown with camera servers. Prior to Thursday 18 Sept 2019 there were no problems remoting into any of the camera servers. To prove it was a telkom problem i brought one of the spare camera servers home and it connects with no problem. As i said i contacted telkom technical and they said they cant help me but i am trying to report a problem and the telkom techs on phone support have no cooking clue what i am talking about. Please can telkom find out why the ip addresses are changing every 2 minutes and can they resolve the problems so we can remote back onto the camera servers.. There is a LTE router using telkom wifi at each shop independant of each other and each one is giving the same problem and it has to get resolved ASAP.