LJvR
Lydia Janse van Rensburg
1 reviews | Active since Sept 2014
17 Apr 2016, 08:29
problem with adsl
I have intermittently internet access and most of the time no access. Two weeks ago I reported the problem to Telkom. Every I call I am told they are testing the line.
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Replies (2)
Telkom's replyOfficial
17 Apr 2016, 09:19Hello Joeliine,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM224445.
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM224445.
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team
Best regards,
Telkom's reply17 Apr 2016, 09:19
Official
Hello Joeliine,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM224445.
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM224445.
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team
Best regards,
LJvR
Lydia Janse van Rensburg's updateReviewer Update
23 Apr 2016, 13:29It is today 26 days after the fault has being logged at TELKOM and a week after TELKOM's reponse. We still have no internet access through the adsl line.
LJvR
Lydia Janse van Rensburg's update23 Apr 2016, 13:29
Reviewer Update
It is today 26 days after the fault has being logged at TELKOM and a week after TELKOM's reponse. We still have no internet access through the adsl line.