Problem that Had been Resolved.But No Compensation

Reference Number SM112394.<br> <br> Had been for a 50gig soft cap that we had a 20 Gig Soft cap and line speed was a 6 meg and not a 10 meg.<br> <br> We were complaining for just on a year. Now the package Had not been upgraded nor worked on till we had complained on Hello Peter.<br> <br> I have mailed and have called and now see that this was a Breach of contract and wish that Telkom could compensate use a year for wrong service. <br> <br> Explanation: on the 20 Gig soft cap we Had no social Bundle and no Nigh Owl bundle. Had been loading Additional data every month and feel that With the CPA act that this situation has not been resolved.<br> <br> Yes were now on the right package after fighting for it. If someone from Telkom could get back to me as soon as possible and resolve the compensation of almost a year. <br> <br> Thanks for taking this time to read the Complaint and hope it will Be resolved as soon as Possible.<br> <br> Thanks<br> <br> Regards