PROBLEM STILL NOT RECTIFIED

Good morning Celiwe<br> <br> Hope you are well. Thank you for you previous assistance. I just need to bring the following to your attention<br> <br> The Telkom debit order was submitted yesterday 18 Nov 2015 and my account is now overdrawn. I will be penalised with R90 again (3rd time)<br> As per your correspondence on 04 Nov 2015 you advise that the debit order will be processed on the 20th November as per my instruction.<br> I am not going to pay any charges of the debit order and reconnection fees on this account and urgently request that you rectify my account<br> <br> Please also advise when the 3 x R90 fees charged by Nedbank will be credited to my Telkom account or to my Nedbank debit order account<br> <br> Awaiting your favourable response<br> <br> Regards<br> HP Fransch<br> <br> <br> From: HelloPeter Telkom [Email Removed] <br> Sent: 04 November 2015 11:28 AM<br> To: Fransch, H. (Howell)<br> Subject: ref SM150207<br> <br> Greetings Mr Fransch <br> <br> Thank you for taking my call, We apologies you have to use this medium to have your query attended or resolved <br> As per charges of the debit order and reconnection fees they were reversed on your account, and we have changed the debit order for the month of December to the 25th w