Problem pending 38 days

Good day,<br> <br> I have reported to Telkom on the 23d of Feb 2015 that my 10MB ADSL line only connects at 4 - 5MB per second. A technician was here on the 19th March but didn't work on the issue, as the technician was the WRONG tech to do the necessary.<br> <br> On the 23d March, I followed-up, and this call was CLOSED, and I had to log a new call. On the 25th I received a call from a tech stating that I was 3km from the exchange point and will never connect (sync) at more than 6MB per second. I told him that the line is also NOT stable. Sometimes it drops to 3MB. I followed-up again on the 25th to find out that the call was also closed unresolved, so I logged a new call. Yesterday a tech came to work on the slow unstable line. I followed the tech to the exchange, to find out I am 700m from the exchange and NOT 3km.<br> <br> The line is still unstable connecting at 4200kbps (4.2MB).<br> I had to attend a disciplinary hearing for poor work performance due to this issue that's been going on for more than a month.<br> I have sent 12 emails to [Email Removed] with NO response.<br> <br> My line should connect @ no less than 9MB if not at full 10MB at this distance.<br> <br> I'm on the verge of losing my job.<br> <br> PLEASE HELP ME!