Problem from the start...

<p>I appiled for a Telkom adsl Installation a few months ago,went into a branch paid my installation fee. I called after a month after my payment still awaiting a technician to arrive only to find out my installation was cancelled? (obviously not by me).</p> <p>So they said to me they will send someone out to me in 2 weeks,eventually the technician came and setup my ADSL line.</p> <p>and since then iv'e been logging calls with technical for quite alot. I'm in I.T myself ,I understood what the technician said and explained to me,He is a good man and knows what is doing.</p> <p>Quite frankly it sounds to me as if Telkom's Infrustructure is really bad.</p> <p>So i have been waiting for my bill to pay for the last few months. Only to find out my billing adress was completely wrong so wrong infact it was 45km away from where i stay.</p> <p>I've been billed for 4 months where to as i am supposed to be billed rightfully for 3 .Since i have my internet active adsl line.</p> <p> </p> <p>Done the support chat to see if anyone could help me.and everytime i get kicked off the chat 3 times already.</p> <p> </p> <p>My Question is how can something so simple be this complicated?</p> <p> </p> <p>This is really not worth getting upset about,but who can help it?</p> <p> </p> <p>Thank you Telkom,Only if i would of known this 5 months ago.</p> <p> </p> <p> </p>