JM
Jabulani M
1 reviews | Active since Jul 2015
21 Jul 2015, 16:44
Privatise Telkom for better services or close it.
My telephone line hasn't been working for a week or so, I called the call center to come and fix my office line. spoke to different people (Nqobile,Thando,Xolani) and other as well. they acknowledged the problem on their side and I was even made to buy a new telephone boot, because a lady that I spoke to prior to the three guys mentioned above told me the seem to be a problem with my telephone boot,as she could not pick out a fault on her side. after buying new telephone boot another lady by the name of Dominic tested my office line remotely and confirmed, that the was no error on my side. <br> <br> Dreadful, dreadful and dreadful service.
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Replies (1)Telkom's replyOfficial
21 Jul 2015, 19:34Hello Jabulani.Moyo,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM127276.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM127276.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply21 Jul 2015, 19:34
Official
Hello Jabulani.Moyo,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM127276.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM127276.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
