GT
Gary T

1 reviews | Active since Jul 2014

20 Oct 2015, 14:02

Previous Issue raised - ***

In light of the previous issue raised and the response below recieved from Telkom dated Tuesday 13th October 2015<br> <br> Hello Gary.Trueman,<br> <br> Thank you for making contact with us.<br> <br> Please be assured that this matter has been escalated to the relevant department and feedback will follow.<br> Your reference number is SM156048.<br> <br> We apologise for any inconvenience caused.<br> <br> Kind regards,<br> Ilhaam<br> Telkom Social Media <br> <br> I have still not received any feedback besides the above and no contact has been made with me to resolve this issue. As a result i have cancelled my debit order for this service and will not be making use of Telkom's services any longer.<br>

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Replies (1)
Telkom
Telkom's reply20 Oct 2015, 14:20
Official
Hello Gary.Trueman,

Thank you for allowing us the opportunity to assist further on your query.

Kindly note that this matter is currently being investigated and feedback will follow.

Your reference number is SM156048.

We sincerely apologise for the inconvenience.

Kind Regards,
Zulfah
Telkom Social Media Team

Best regards,