PD
Peter D
1 reviews | Active since May 2013
15 Feb 2015, 15:04
Previous 3 issues still not resolved
Despite Telkom closing my last few issues on Hello Peter, I am still:<br> 1. Getting charged for an LTE service that Telkom confirmed was cancelled 6 months ago. This money needs to be repaid to me.<br> 2. Getting text messages that my email address is invalid!<br> <br> Please get this sorted out once and for all!
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Replies (1)
Telkom's replyOfficial
16 Feb 2015, 09:35Hello pjbdavis,
We tried calling you, but your number goes to Voice Mail.
We have escalated this matter to our Billing Team for assistance. Feedback will follow. Ref: SM89375
Apologies for all inconveniences caused.
Kind Regards
Tebogo Nash
Telkom Social Media
We tried calling you, but your number goes to Voice Mail.
We have escalated this matter to our Billing Team for assistance. Feedback will follow. Ref: SM89375
Apologies for all inconveniences caused.
Kind Regards
Tebogo Nash
Telkom Social Media
Telkom's reply16 Feb 2015, 09:35
Official
Hello pjbdavis,
We tried calling you, but your number goes to Voice Mail.
We have escalated this matter to our Billing Team for assistance. Feedback will follow. Ref: SM89375
Apologies for all inconveniences caused.
Kind Regards
Tebogo Nash
Telkom Social Media
We tried calling you, but your number goes to Voice Mail.
We have escalated this matter to our Billing Team for assistance. Feedback will follow. Ref: SM89375
Apologies for all inconveniences caused.
Kind Regards
Tebogo Nash
Telkom Social Media