DVDR
Dorian Van Der Ross
1 reviews | Active since Nov 2014
15 May 2015, 10:51
Prepaid Bis was deactivated
On Sunday the 10 May @18:30 my services was deactivated without noticed or any reason, I logged a Case Ref ***6 to have the matter resolved, 5 days later still no feedback.<br> <br> Telkom's mobiles policy states that they will resolve the matter with in 72 hours ,if not they will get back to with a progress status .<br> In my case i have been phoning the call center &
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Telkom's replyOfficial
15 May 2015, 11:00Hello dorianR79,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Telkom's reply15 May 2015, 11:00
Official
Hello dorianR79,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team