Premature handover to VVM by Telkom. Now I'm left with the mess.

I thought I had finally put the ordeal with Telkom and VVM behind me when I settled my account in June. But little did I know, the nightmare was far from over.

Despite my repeated attempts to reason with VVM, they continued to harass me with demands for payment, claiming I owed them over R8000. I was shocked and frustrated - I had already paid my dues, and Telkom had confirmed my account was settled.

As the days turned into weeks, VVM's persistence only grew. They ignored my pleas to correct their records and cease communication as they claimed to be waiting for Telkom. It became clear that they were more interested in bullying me into paying a non-existent debt than in resolving the issue.

To my shock, Telkom has no complaints department, as I was hoping they would intervene and put an end to VVM's practices. But despite my initial letter and follow-up complaints, the issue still remains unresolved.

I feel intimidated to due the premature handover first of all by Telkom and VVMs customer service. Id advice anyone to never go into business with Telkom.