Pre-order - does Telkom know what that means?

If only HelloPeter offered a zero star rating... I cannot believe the utter uselessness of this company. Their prices on contract deals are incredible which is how they fool you. Places a pre-order of the new Samsung S22 line-up online and the Sales team phoned me on the 18th of Feb, promising that the phone would be delivered at most 7 working days after its launch on the 11th of March. It is now the 29th of April and still nothing... When you call their 10213 number you hold for an immensely long time just to be bombarded with different excuses every time. No Stock? Really? It has been more than a month after the launch date... You can buy the phone from Takealot and have it delivered in 2 days - how do they manage it?

Telkom has no respect for its customers and do not care about doing business. There is no way of contacting anyone who can actually help you who won't just give excuses. I will be canceling this pre-order. As well as all my other contracts with Telkom. It is such a shame so many people share the same terrible experiences with this company. Yet they are still in business? I wonder how...