Pre cut off phone and internet

<p>I phoned Telekom earlier this week to request relocation at the end of the month. They have cut me off today and I work at home. I have waited more than half an hour on my cell phone to speak with something.. But nothing!!!!!! This is ridiculous!!!!!! Can someone give me some advice on how to sort this out I still have work and moving to arrange and have not informed anyone of my Move as yet</p>