1 reviews | Active since Feb 2018
PRE APPROVEL DEBIT ORDER??
I placed an order online and did an application with one of the agents. I received a sms stating that I have been pre-approved and the money will be deducted from my account within the next 3 days. I can not understand why they deduct the money but I have not even been fully approved neither do I have the physical phone with me. They did not say this will be the case during the application process. What happens with the money when they later decline the request? I do not understand. If I had known this was going to be the case I would have thought twice before applying.
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
