Postpone a funeral because Telkom just do not care.

Telkom, when are you going to attend to a faulty line that was already reported to you five times?? The number is for a church - a lot of people are trying to contact the church every day, but seeing that Telkom is ignoring us when we are reporting the faulty line, these people cannot reach us. We even had to postpone a funeral due to Telkom's incompetency! The number that is reported is ***.