Posting AGAIN, since Telkom still has not helped me!!!!
<p>Telkom still not assisting with my problem after 2 weeks!!!</p> <p>Again, I have already phoned, was told I would be contacted in 2 days time, after 2 weeks still have not been contcted. I posted on Hellopeter and got a reply as to what I should do to get help, I did what I have been asked and still again 1 week later, no response at all. See below for original message.</p> <p> </p> <p>"My Telkom internet and phone service has been canceled, and has been off since 30 May 2016. I have now received an Invoice from Telkom for 9 June 2016 to 8 July 2016. I phoned them to explain my service has already been canceled and off, so I do not understand how I am charged for that time and I will not be paying for that time. I have recieved a reference number last week (14 June 2016 - ********** 3) and they told me in 2 days I will be contacted, I am still waiting for this to happen. I think this is absolutely unacceptable, and I really hope someone will be able to assist me with this problem."</p> <p> </p> <p>Please sort this out, as I will not be paying for services I did not have anymore!!!!</p>
Hi Keagan,
You keep replying to my messages and ensuring me that my problem has been escelated, yet here I am still waiting for someone to assist me. Could you please explain to me how this is possible?
Hi Keagan,
You keep replying to my messages and ensuring me that my problem has been escelated, yet here I am still waiting for someone to assist me. Could you please explain to me how this is possible?
