Possibly the worst service provider

Where do I begin,<br> <br> Firstly, I work in the telecommunications industry and have inside access into an issue long standing with Telkom, that being my shocking ADSL 4Mb line. I have escalated and escalated but to no avail. No one calls back, the engineers don't come out and test nor do I get any feedback whatsoever from anyone in Telkom. I have been having an issue for over a month and Telkom will not admit that there is something wrong with my ADSL line where I am only getting maximum 1.75Mb on a 4Mb line. <br> <br> I have sent proof of screenshots of line syncs, got reference numbers and am so annoyed and drustrated at the lack of skills Telkom has and the poor management . Management doesnt even have the decency to call back, the call centre is useless and the service is on par with the shocking service deleivered.<br> <br> My original call reference is <br> 435CRK130415<br> Escalation Number: <br> 684878<br> Escalation number:<br> 691958<br> <br> but I just know that some other idiot will do level one fault finding when I have provided Telkom with Level 3 facts.<br> <br> Telkom doesnt care nor have the capacity to handle escalations.<br> Yet another failed Government institution where employees just earn a salary