Possibly the worst service ever received !!

I have been waiting three weeks for Telkom to contact me or at least give me some indication as to when my phone will arrive , as a client that has an existing contract and wants to add another , this is unacceptable !<br> <br> Secondly there is no contact number at all and they don't answer there phone's even if you try phone all the numbers on the net .<br> I am disgusted by the service , I may as well go to vodacom , will clearly get better service !!