Possibly the worst in service

I took out a Lte contract with t telkom and opted not to utilize the R500 usage option once your data runs out but although I made my choice initially Telkom still charged the unauthorized fee. When contacting the contact center nobody's willing to take responsibility. The one call center just transfer me to another, the staff do not listen, can't comprehend simple instructions or just not willing to assist. Never have I experienced a such bad service. With Telkom being such a big corporation they should listen to the individual, it's all good and well to take the clients premium but when it comes to service delivery Telkom sucks. Luckily my contact's ending and I will be able to get out. My advice to the South African public is to run as far away from Telkom when offered a contract because they don't have your best interest at heart.