Possible ***** and no assistance being provided,

One of Telkom's outsource consultants contacted me on 02.11.2015 from a Durban number *** regarding a sale. I provided him with the necessary details and was advised that the package will be delivered within 5 working days. Up to date I have not received the goods or any contact was made with me. <br> <br> I contacted Telkom on their online chat service and was provided with the sales departments email address [Email Removed] . I have sent several emails and no one has bothered to respond!!! <br> <br> When I requested a number or email for their SUPERVISORS OR MANAGERS I was advised that they cannot provide it to me. This is RIDICULOUS!!!<br> <br> Telkom cannot confirm if the 031 number is for one of their outsource call centres and cannot trace my application or confirm if the call was legit. I tried contacting them telephonically but they keep cutting the calls hence the online chat service. Very frustrating really!!!!!! This is totally and utterly a disgrace and they are in the telecommunications Industry<br> <br> In the interim my bank account has been debited and I do not know if this is legit. I NEED URGENT ASSISTANCE !!!!!.<br>