1 reviews | Active since Oct 2017
Porting technical nightmare!
I ported to this service provider for Telkom mobile. The first attempt was not successful after 2 weeks of waiting. I then bought the second sim card, and although the porting happened better than the first attempt, there is a technical issue of NOT being able to send SMS's to other service providers but telkom mobile numbers. I logged this issue on the 05/09/17, and it's STILL not sorted.
Call agents tell me "I will just have to wait". What nonsense is that?
Now I am unable to communicate with clients effectively because I can't send an SMS and general text communication with everybody else too.
Bull**** Service!
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly provide your affected telephone number/s and ID number so that we can investigate and feedback will follow. If you have a reference number, please provide as well.
Please make sure you select "post a private reply" when you respond so that we can be able to view those details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly provide your affected telephone number/s and ID number so that we can investigate and feedback will follow. If you have a reference number, please provide as well.
Please make sure you select "post a private reply" when you respond so that we can be able to view those details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,