PORTING TAKING FOREVER

On the 10th August 2020 visited Mall of the South Telkom to inquire if it is possible to get their contract but port my current vodacom number into their network, the response was yes and the process will take 24hrs. I did the contract and allocated a number which will be cancelled once porting is successful, today it is the 19 and still waiting for port to go through. I've been to the store 3 times since and every time i'm promised it will be done in due course. The main reason i opted to join them was because the is no vodacom reception in my new address, so my decision is backfiring cause now i am still loosing important calls while waiting for their port whereas i could have went for another service provider. Not a good welcome to the family and i am wondering of the journey lying ahead - 24 months. Dissatisfied Client.