1 reviews | Active since Jun 2013
I requested to port to Telkom mobile last week Thursday morning and was told this process would take 24hrs. by Friday lunchtime, my number was still active with Vodacom. when I phone Telkom I was first told that Vodacom hasn't released my number and I must phone them. when I call Vodacom, they say my number was released on Thursday but Telkom hasn't accepted the request on their side. I then had to phone Telkom back. this time I get told that they had a system error but I must wait another 24 hrs. it is now Monday, 2pm and my number is still with Vodacom.<br> I have been unable to fully use my phone as im unable to buy data/airtime. this whole process started last week Monday for me because I went to the store everyday since Monday but their Rosebank store was constantly full and I would wait in the que 'till I couldn't wait anymore. I was only able to get helped on Thursday. <br> I am annoyed and unhappy with Telkom. I regret the choice to port.
Best regards,
Best regards,
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