TM
Tshwarelo M

1 reviews | Active since Mar 2014

27 Nov 2015, 11:29

Porting of number to contract

I got a new device on contract and requested that my old number be ported to telkom immediately I was told it would take 24 hours now when I call the call centre I am told it cannot be done over the phone I have to go to the branch. I am not happy about being deceived

0
Replies (1)
Telkom
Telkom's reply27 Nov 2015, 15:12
Official
Hello Transition,

As per our telephonic conversation, please be advised that we are liaising with porting team to
assist complete the port.

Please accept our humble apologies for the frustration and inconvenience caused.

Your social media reference number is SM172231.

Regards,
Joshua
Telkom Social Media Team