1 reviews | Active since Jan 2016
PORTING OF NUMBER STILL NOT DONE AFTER ONE MONTH
I took out a new Telkom mobile contract on 7 Dec and requested porting of my Vodacom number. I was told that my Vodacom number was ported when I left the shop with my new phone only to later realise it wasn't. I have made numerous calls to Telkom Menlyn and the Telkom Call Centre and also visited the Menlyn branch 3 times. All to my expense with no results. During my last personal visit to the Menlyn branch on Monday 4 Jan I was assisted by a very helpful consultant which goes by the name of Haddey who went out of his way to assist me but was also unable to get my number ported from Vodacom, the reason according to the system \Technical problem". I had several telephonic discussions with Haddey this week during which he reported that he has requested technical assistance but the number was still not ported. Today"
Thank you for bring this matter to our attention,
Please note that we are aware of this matter,we are working on resolving it and feedback will be provided once your porting order has successfully completed.
Your reference number: SM184842
We sincerely apologise for any inconvenience caused.
Regards
Lindani
Telkom Social Media Team
Thank you for bring this matter to our attention,
Please note that we are aware of this matter,we are working on resolving it and feedback will be provided once your porting order has successfully completed.
Your reference number: SM184842
We sincerely apologise for any inconvenience caused.
Regards
Lindani
Telkom Social Media Team
