Porting of number

Good Day<br> <br> I have a contract with Telkom at the Phoenix Plaza Branch. I was assured before signing this contract that porting of my existing Mtn prepaid number would not be a problem. Trusting the salesman and company i did sign up, initially i was told it would take 5 business days which i didn't have a problem with. Its been almost two months and I'm still waiting, i have been to the branch, phoned him, emailed but to no avail. I was told that the problem **** with mtn so i took it upon myself and contacted Mtn twice and they assured me nothing was wrong. I then relayed that info to the salesman and asked where to from here, to which i am still awaiting a call or response after two weeks. This inconvenience has caused alot of disruption in my day to day life, why promise a service and didn't deliver? I even called the porting call centre at telkom and they told me 48 hours and still nothing has happened. Please can someone who wants to take ownership and responsibility assist. Thank you.