Porting of new contract is still outstanding

I have recently taken out a contract with Telkom Mobile at the The Bridge, Greenacres, Port Elizabeth. The contract was finalised more than 2 weeks ago. I had to continuously contact the various Telkom branches via telephone and physically go there as they do not answer the contact numbers provided for support services. This is not professional as I would expect that they would need to keep me updated and provide feedback on the progress of the matter at hand and not the other way around.<br> <br> My contract was previously with another service provider but I thought that by changing over to Telkom Mobile would show better service delivery. Its been more than two weeks and my number is still not ported to Telkom. This is inconveniencing me having to carry 2 phones around in the event I receive calls on my old number.<br> <br> If this matter is not resolved soon, I will be forced to cancel my contract.