Porting of a number and LTE application

<p>Midway through June I app**** for a Samsung galaxy S7 via telkom online then eventually over the phone, while waiting for the phone I was informed by Zolani, a Telkom agent that I would be able to port my old prepaid telkom number to the new contract line, to cut a long story short, this has still not been done almost 2 weeks later, then I app**** for their LTE special deal towards the end of June, which I was told I was approved, almost 2 weeks later and endless calls later I am informed that there was is no application on their system for my LTE and I have to reapply for the deal. Problem is this was June special, all this is high level. In a nutshell its been a horrible experience, and I honestly feel as a customer, I am not being treated fairly and being taken for granted, urgent cry for help, I have now spoken to 5 different telkom staff members and really dont have the energy anymore to call 10213 again and hold for over 45 minutes.</p>