Porting of a number

1. Telkom Highveld Mall do not answer their landline. Have phoned 12 times today over a period of 3 hours. No one picks up the phone. 2. I still don't receive any statements from them even though I went to correct my email address with them, and with Customer Care 10210 3. I needed Telkom to port my Vodacom nr to Telkom, and delete the original Telkom number and after 2 months I am still sitting with 2 accounts. 4. After having to go into the shop so that they can fix it, it was promised that the problem will be sorted in 72 hrs. 5. After 72 hrs I had to inform them that the problem is still not fixed. They promised to attend to it. 6. I trusted them to sort out the problem, but after realizing that people can not reach me on my Vodacom nr, I came to the conclusion it is still not fixed. 7. I keep on buying extra airtime, in order for me use my phone, while I actually have a contract with them to cover for the expenses. 8. I cannot keep on going in to the shop, because you sit there for hours, while the problem cannot be sorted out. 9. Going over to Telkom from Vodacom was the biggest mistake I ever made.