Porting Number to Telkom

<p>I bought a cellphone contract from Telkom on the 10th of December 2016 and one of my requirements was that I wanted to keep my current number as I use it for business purposes. I was informed by the agent in Sandton City Branch that this was possible and i would be able to keep my current number. </p> <p> </p> <p>When they tried to port my number their system was not able to send the porting sms to me and they asked me to go to another branch. </p> <p>The next day i went to the Northgate branch and the same error happened, i was told that the error can not be fixed as it is weekend. </p> <p>I went to Cradle Stone Branch on Wednesday the 14th of Dec 16 and the agent could not send me the sms for porting. He tried sending himself a message from the system and it work, we called MTN to check if my sms line was block and they sent me 5 test sms and I received them all. The agent sent me test sms's using the telkom lines and i received all of them except for the porting one. The agent asked me to go back to Northgate. At Northgate they logged an incident report because they said the error is on the system and the IT department has to clean it! today is the 20th of Dec 2016 and my number is still not ported.... </p> <p>If i cannot port this number then i want to cancel my contract as i told them a the store on Saturday and they assured me that they would port this number on Monday and I should not cancel the contract. </p> <p>This is terrible service from Telkom absolutely horrified and shocked how they sent me back and forth</p> <p> </p> <p>I am horrified and disgusted at the level of service from telkom maybe they should stick to landlines</p> <p>contact number ********** 398</p> <p> </p>