1 reviews | Active since Jul 2016

05 Jul 2016, 10:55

Porting my Telkom adsl Line

<p><br />After numerous telephone calls and emails requesting my line to me moved over to the holding pool so that afrihost can take over my line ( and having paid for 6 months the extra fees including internet which amounts to over R1164.00 extra) a month ago I get told that my line has been moved over. This by going through to some wrong department that assisted me. then afrihost could not pick up the line.. but every time I phone telkom they said there was no problem and it is in the holding pool. No since last week I have had no internet and my line was suspened ( definitely not due to non payment) and they said my line was only moved on saturday... but still there is an order on the line and afrihost cannot pick it up... so keep getting lies from telkom... being charged and receiving no service... Now sitting almost a week with no internet and telkom says everything is fine...<br />telkom needs to sort this out IMMEDIATELY. I want a refund for the internet I have been paying for and not using for the past six months and I want my line available for Afrihost to take over.</p>

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