Porting my number

<p>I went to Telkom Mobile on the 1st of September to sign up a new contract. I got all the paper work done and i received my new phone but Telkom were unsuccessful to port my old number to the new contract. it is now the 6th of September and my number has still not been ported.</p> <p> </p> <p>This is totally unacceptable, i have been told so many storys and promises but yet I am still waiting. Could someone please help me? or other wise I am willing to cancel this contract</p>