Porting my number

it surprises me to say the least that we cannot have peace of mind that any network service provider is actually for customers and solving problems without ATTITUDES. i have requested a port from my current network provider to Telkom mobile i am absolutely putrefied by the principals agents carry out. on Saturday i went into store at the Telkom Phoenix branch and requested a port it was confirmed and done the same story about the port taking 24 to 48hours was mentioned by the telkom sales man however he failed to mention that the porting department is only open on Mondays to Fridays first Ive ever heard and only found out by calling in several times, i find out that there is still no port on my number my current network provider says it has been released to telkom but the agent at telkom says they have no trace of it!!!! Telkom mobile has just started off but with pathetic customer experiences its rated 0 from me, to think all my business and home contract line are with them i have now the right mind set to change everything back to my old network. AS FOR THE BRANCH IT IS IMPOSSIBLE FOR SOME1 TO EVER PICK UP THE TELEPHONE THEY JUST COMPLETELY IGNORE CALLS.