Porting MISTAKE, Horrible Service

My Cellphone has been working fine til a day ago, this morning i have NO SERVICE, nothing has changed since i had service on my Cellphone.

I made contact with Call Centre helpdesk and advised me to follow all types of settings even resorted to RESET FACTORY settings thats how desperate I am to simply receive calls again.

I am currently not even able to PORT back to my Original network until 29 March, how pathetic. I just want to be able to receive and make calls again untill i am able to port back to my Network that was problem free ven with their high Rates.