1 reviews | Active since Oct 2017
Porting incomplete after SIX WEEKS
I have been struggling for six weeks now. I have had numerous online chats, email exchanges, phone calls and just returned from my SIXTH visit to a Telkom Shop - today "the systems were down". (I feel for the good and friendly people in the shops, but it seems that Telkom's *********** organisation does not support them, departments don't communicate, etc.)
Towards the end of August I bought a FreeMe Family package on my phone. After ALL the EFFORT above THREE of my FIVE multisim cards are still not functional - all showing 'no service' - and that is exactly what it is...
Not only is it BAD, it is TOTALLY unacceptable.
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
