Porting from Autopage to Telkom

I took out a new business contract with Telkom Mobile and have been battling to get my number ported from Autopage to Telkom for more than a week now. the staff at Mall@Reds have no knowledge about their products. keep telling me i can't port from contract to contract, but the call center tells me THEY need to put in a request to port from contract to contract. At this stage I am obliged to cancel the whole thing as this is more of a headache than its worth. I have to keep calling between the 2 call centers to try and sort out the mess. Get your Sh$t together!!!