Porting from another network to Telkom Mobile

The service was incredibly bad- my portinf process has been ongoing for over a week and I’m not able to receive incoming or make outgoing calls and sms’s. And every time I follow up they advise that matter is being escalated to a different department. It’s actually comedic how Telkom operates. I’m in awe of their lack of urgency in their matters. I am utterly disappointed and would never recommend them to anyone considering a change of network