Porting

On the 23rd Dec I visited the Maponya branch to get an upgrade and ported my number from voda to Telkom, I was told that within 3days the port will be completed. However that’s not the case on Wed I called the call centre to explain this and that I am still receiving calls/sms on the voda sim, I was told I need to back to the branch. I did and I was told that because of the holidays (those don’t count), she said by Thurs I should be sorted. It’s now Friday the 29/12 both my calls and sms's are still on the voda line. It’s hardly a week and already I am struggling. Please help me sort this out.