Ported into telkom mobile for 6 weeks cant receive calls from Vodacom numbers

I ported into telkom mobile 6 weeks ago and cant receive calls from Vodacom and some cell c numbers

Called in to the call center last week and the lady says she has no idea what im complaining about as either i can recieve calls or not. She said she would send the call to the network department and in 24hours it would be resolved. Note that 24hours of business hours so that in Telkom's sneaky wording is actually 4 days (as they operate 8 hour a day) which has anyway come and gone... thats the first call

Then i went into Telkom Canal Walk and their friendly advisor immediately knew what the issue was, apparently "routing". The call would have a 72hour turn around which by telkom standards is 6 working days...

So i asked if i can port out, answer is NO. I have to wait another MONTH to be able to port out of hell!

So i dont know how much business ive lost in the intervening time. Double on that my suppliers are on the Vodacom network ...