Port reversal issue

<p>I have ported my prepaid MTN sim to the Telkom contract on the 29th of July 2017. On the 30th July I requested a port reversal from the Telkom Menlyn store. I was given a new number (065). My old number (078) worked on the 29th and 30th on the Telkom network. On the 31st July the 078 (MTN)number lost network and the 065 (Telkom)number started working. I have made numerous calls to the call centre. Nobody seems to know what happened to my 078 number. On the 3rd August I went to the Centurion branch and the agent said they will escalate the matter to IT. I am still waiting, no feedback and not number. I need it for my cellphone banking plus it's my contact to so many other people. </p>