Port issue

So I decided to visit Telkom The Glen branch to get assisted with a port in- thinking im leaving a ****ty network to come onto something better.

I seem to regret this decision because my port has been going on since Thursday last week and tomorrow is another thursday.

I have been to the branch more than 3 times. I have limited service on my number due to this cross over. I keep getting told a ticket will be logged and yet I dont have full functionality of my current network.

You call the contact centre and you are told no one can help you, so really what is the point of it being there? When you as a client cannot speak to a IT technician in that department to sort this out?

Days later. I have to keep going back to the store. I wanted to cross over so I dont have such problems. Im not even fully onboard Telkom and already Im on such a platform. I mean really? This is not a good experience at all