TM
Tinyiko M

1 reviews | Active since Nov 2016

30 Nov 2016, 14:26

PORT

<p>On the 3 june 2016 i pot my cell No. to Cell C, then now i want to port back to Telkom Mobile, i went to telkom shop severial times at Greenstone mall/Edenvalle and i also went to Manlyn mall in Pretoria, i've been calling telkom mobile callcentre almost everyday from the 04/11/2016 but i am not geting any healp or explanation why i can not pot back. They always promised to call back but they never did, i gave the all my contacts. I do not want to change my No. and i really want to use tellkom as i realised that theire air time and data are better than Cell C.</p> <p> </p> <p>They gave me severial ref NO. but all the time when i call and atempt to give the ref NO. they don't even listen to me. Ref No. ********** 6 and ********** 38A these are some of the Ref No. the gave me.</p>

0
Replies (5)
Telkom
Telkom's reply30 Nov 2016, 21:05
Official

Good Day,

Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,

TM
Tinyiko M's update05 Dec 2016, 09:56
Reviewer Update

Good Day Sir/Madam

I have been waiting for my response regarding the above mentioned complaint. Kindly forward me the outcome as I feel as if my needs are not catered as a customer.

TM
Tinyiko M's update06 Dec 2016, 09:51
Reviewer Update

Good Day.

Kindly Receive my Cell No and ICCID no. as yo have requested. Cell No. ********** and ICCID No. is ********** 8575 83.

Regards

Tinyiko

TM
Tinyiko M's update06 Dec 2016, 09:55
Reviewer Update

Good Day

Kindly Receive My ID No. 781 ********** 084.

TM
Tinyiko M's update08 Dec 2016, 14:06
Reviewer Update

Good day

Its there any problem with me or my cell phone No. I am not geting an answer from Telkom since i've sent the first request on the 30/11/2016.

The only thing i want is just to port my No. to telkom mobile, and if there is any Problem please let me know.

Regards

Tinyiko