POOR/SLOW ADSL SERVICES FROM TELKOM

i have been reporting Slow Internet speed on my ADSL line now for over a yearn now. I am Paying for a 10MByte ADSL line. Since installation i have not EVER gone beyond 2MByte. Numerous calls has been logged. They have changed ports and reset and restarted numerous times. Bottom line is. Telkom is a Voice company who does not have the personnel to attend to DATA challenges. Their technicians was school;ed and "brought up"on the voice technology. They have not crossed the divide. Furthermore their Customer Service is NO Customer Service.