Poor/Pathetic/bad, worst in the country

I am extremely disappointed with Telkom, their service to me has been pathetic, I took a contract with Telkom for number ********** 159, the lady that helped me when I took the contract, quote on recorded Quote, apparently incorrectly set up two lines for me, since inception I have been paying double, I have called numerous times over last year to rectify this but to no avail. I finally got through someone at the beginning of February 2019 and requested that they cancel the number that is not showing usage and the one that I should not be paying for, for some reason they cancelled the wrong number, as such I have no internet since then, I called in numerous times since the beginning of February and spent hours on the phone with Telkom, it is the 5 March and this is still not sorted. I requested to speak to a Manager many times, A lady by the name of Bianca Louw was supposed to call me, I left 5 Messages, still waiting for her to return my call. This lady should be disciplined. With all that, i need my internet sorted . A very disappointed customer.