POOR..no NO service from Telkom!!!!!!!!!!!

I logged a fault of an ADSL like that is intermittend on the 26th of February 2018. up to todat the 31st of May 2018 no one from Telkom bothered to call me or to cone ot to fix the problem. Fault number 221CTK190318. I have logged and dispute at the admin department and they credited my account with R1200 2 weeks ago. Still no one from Telkom came to fix the problem or called to try and asist. This is POOR POOR POOR service and twice did Telkom sales people called me to sell me fibre........ We do not even have fibre in our area... will not have till middel next year... Its just a bunch of ******s !!!