TE
Tommy E
1 reviews | Active since Jul 2014
24 Mar 2015, 12:27
Poorest service I have ever encountered
Got a 4Mb ADSL line installed at home yesterday, inbound calls received, cannot make outbound calls. Data line is not configured properly, at best get same speed as \Edge"on a mobile phone.<br> I phoned their call center probably 15 times since yesterday"
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Telkom's replyOfficial
24 Mar 2015, 15:10Hello Tom Ellis,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated by our Technical team and feedback will follow.
Your reference is SM98517.
We sincerely apologize for the inconvenience.
Regards,
Sanele Buthelezi
Telkom Social Media
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated by our Technical team and feedback will follow.
Your reference is SM98517.
We sincerely apologize for the inconvenience.
Regards,
Sanele Buthelezi
Telkom Social Media
Telkom's reply24 Mar 2015, 15:10
Official
Hello Tom Ellis,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated by our Technical team and feedback will follow.
Your reference is SM98517.
We sincerely apologize for the inconvenience.
Regards,
Sanele Buthelezi
Telkom Social Media
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated by our Technical team and feedback will follow.
Your reference is SM98517.
We sincerely apologize for the inconvenience.
Regards,
Sanele Buthelezi
Telkom Social Media